Quick Start

Sign in and choose your workspace

1. 1

   Open the seller app

   Go to app.startdiem.com and choose Sign up or Sign in.

2. 2

   Request a magic link

   Enter your email, then open the newest Diem message in that inbox. Magic links should be treated like passwords and never forwarded.

3. 3

   Finish onboarding

   New accounts enter a six-step setup flow. Diem creates or restores a default workspace and remembers the active workspace in this browser.

Connect Instagram and create the first flow

1. 1

   Request or confirm Instagram access

   In onboarding, enter the Instagram username and phone number requested by the beta-access screen. If the account is already approved, Diem shows it as connected.

2. 2

   Choose what you want to share

   Select event tickets, a destination link, a media folder, or donations. For a safe first test, choose a free manual destination that contains no sensitive information.

3. 3

   Create the listing

   Complete the title, description, destination or files, cover, and pricing fields. Imported events are created through a supported provider connection.

4. 4

   Create a keyword

   Choose a short word, attach at least one listing, optionally scope the trigger to Instagram posts, review the public comment replies, and create the keyword.

5. 5

   Optionally publish a Link Page

   Open Links Page, claim a username, complete the Page, Design, and Content tabs, wait for Saved, then choose Publish.

Test from engagement to destination

1. 1

   Use a separate Instagram account

   Open one of the connected seller account's posts and comment the configured keyword.

2. 2

   Check the public reply and DM

   Confirm that a public auto-reply appears and that the separate test account receives the intended listing card or message.

3. 3

   Open the browser destination

   Confirm the seller, offer, and URL are correct. A Diem listing leaves Instagram and opens the buyer checkout; a manual Link Page link opens its own destination.

4. 4

   Check Diem reporting

   Return to Keywords, Audience, Dashboard, and Sales. Allow for processing time and verify important financial outcomes in Stripe or the ticket provider as well.

Before sharing a campaign

• The correct Instagram account is shown as connected.
• The keyword is associated with the intended listing and posts.
• Every public reply is appropriate to publish under a real post.
• The destination, seller name, price label, and public Link Page work in a signed-out browser.
• No private file, paid URL, confirmation URL, or credential is exposed in public content.
• A responsible person is ready to handle failed DMs, missing provider tickets, and buyer support.